Patient Resources

Caregivers’ burnout is extremely common while taking care of someone else. One of the most important things you can do as a caregiver is to make time for yourself.

•  Caregiver Burnout & Grand-Families Programs (pdf)

Community Resource Guide for Safety, Social Support/Social Functioning, Food, Housing and Transportation.

•  Community Resource Guide (pdf)

Crisis Services provides 24 hour support when you need it the most.

• Visit the Crisis Services Website

• 24-Hour Crisis Hotline (716) 834-3131

• Addiction Hotline (716) 831-7007

• Kids Helpline (716) 834-1144 or 1-877-KIDS-400

• 988 Suicide and Crisis Lifeline - Call or Text 988

If you or someone you know is suffering from Domestic Violence, there are a number of ways to find help.

• 24-Hour Domestic Violence Hotline call (716) 862-4357

• Domestic Violence Resources (pdf)

Emergency Services for Housing, Food and Mental Health:

• Call 211 WNY or 1-888-696-9211

• Emergency Services Resources (pdf)

For free or low cost Health Insurance for eligible patients. Find Affordable Health Care Today.

•  Visit the NYStateHealthplans.com website

Home Energy Assistance Program (HEAP) can help eligible New Yorkers heat and cool their homes.

• Call (716) 858-8000 (Erie County), (716) 278-8645 (Niagara County)

• Visit the Home Energy Assistance Program (HEAP) website

To apply for Home Delivered Meals to initiate an in-home evaluation for home-delivered meals as well as any other benefits or services for which the older person may be eligible.

•  Call (716) 858-8526

•  Visit the Home Delivered Meals website

Job Placement and Training centers can help people find employment to match their skills, needs, and career goals.

•  Job Placement Training (pdf)

There are several Medication Assistance Programs available to help with prescription costs.

•  Medical Assistance Programs (pdf)

Mental Health is just as important as your physical health. Prioritize your Mental Health and Wellness.

•  Visit the New York State Office of Mental Health website

The New York State Smokers Quitline offers its Refer-to-Quit program for health care providers to help their patients stop smoking. As a confidential service, we offer counseling and cessation-related services to patients who use tobacco products.

• Call 1-866-NY-QUITS

• Visit NY Smoke Free Website

If you or someone you know needs help or just someone to talk to about Substance Abuse or Gambling Harms,

• Call the HOPEline: (716) 877-8-HOPENY or Text 467369

• Visit Get Help Now - Office of Addiction Services website

WIC provides supplemental foods, health care referrals, and nutrition education for low-income pregnant, breastfeeding, and non-breastfeeding postpartum women, and to infants and children up to age five who are found to be at nutritional risk.

• Visit the WIC website